How Does the Snowshoe Mountain Reservation and Rotation System Work?

Lodging at Snowshoe Mountain is broken down into six distinct neighborhoods with each neighborhood offering something different from the next. Within each neighborhood, the complexes are broken down into platinum, gold, silver and bronze categories based on the amenities offered in that particular complex. Within each complex, unit types range from hotel and studio units to 1-2-3 and 4 bedroom condos and town homes. Each unit is also assigned a letter indicating the unit specific rating. They are B- Gold, C- Silver and D-Bronze. It is important to remember that the guest is not made aware of the unit rating. Please see below for more information on complex ratings and unit types.

How do you determine Rates? Please Click Here to view the pdf on for rate determination..

Complex Ratings

Platinum: Extraordinary lodging accommodations with superior quality meant
to exceed your vacation experience.

Gold: Top Quality accommodations with a mix of convenience and amenities
meant to enhance your lodging experience.

Silver: Silver accommodations are designed for comfort and to meet your
every lodging need.

Bronze: Bronze accommodations are our most affordable and will fulfill your
basic lodging need.

Unit Type Descriptions

Hotel: Unit sleeps up to 2 people and when packaged comes with 2 lift
tickets for the length of your stay.

Junior Studio: Unit sleeps up to 4 people and when packaged comes with 2
lift tickets for the length of your stay.

Studio: Unit sleeps up to 4 people and when packaged comes with 2 lift
tickets for the length of your stay.

One Bedroom: Unit sleeps up to 4 people and when packaged comes with 2 lift
tickets for the length of your stay.

Two Bedroom: Unit sleeps up to 6 people and when packaged comes with 4 lift
tickets for the length of your stay.

Three Bedroom: Unit sleeps up to 8 people and when packaged comes with 6
lift tickets for the length of your stay.

Four Bedroom: Unit sleeps up to 10 people and when packaged comes with 8
lift tickets for the length of your stay.

Guest calling into the Snowshoe Mountain reservation center fall in to one of two categories, returning guest who know where they want to stay and first time visitors. Returning guests are matched with their requests for Neighborhood, complex, unit type, and very often-specific room. First time visitors are asked a list of qualifying questions to ascertain preference and price range. The answers to these questions assist our sales representatives to suggest specific neighborhoods and unit types that meet the callers needs, wants and desires.

Once special requests are understood, guests are assigned specific units
based on their request criteria and the unit next in line for rental rotation. Consider, for example, a guest requesting a 1 bedroom, village platinum, non-smoking room for the dates 12/12- 12/14/06. The reservation agent performs a search V1CA with features NS. On his/her screen a list of units appears in the order of unit rating with the first unit listed having the least number of rental points. The agent is trained to select this unit knowing it meets the search criteria has the highest unit rating letter and the least number of rental points.

The purpose of a rental rotation system is to maintain parity among units in
the same rental category, for example 1 bedroom platinum units (Allegheny and The Seneca). The resort uses a rental rotation system that is point based. Each occupied night counts as one point, the unit with the least points are rotated to the top of the available list within the unit-rating category.

There are many variables that can cause two units of like type to have different revenue experiences. Some examples include group occupancy, owner occupancy, and midweek vs. weekend occupancy, special unit requests, and special requests for specific buildings, discounts, and cancellations. The Snowshoe Mountain rental rotation system is periodically audited for functionality. It currently does not have a scheduled re-set date as the system is designed to offer parity over the long term.

If you have any questions regarding the resort's reservation system or rotation system please contact Owner Services Department at ownerservices@snowshoemtn.com or 304-572-6973.

Are there any sources of information available that will give me helpful tips on how to improve my condo rating?

The Owners Relations Team can offer helpful tips on decorating and furnishing your unit. The Owner Relations Office can also provide industry trend information. Please contact our office should you need assistance.